Almost all POS systems today blend ordering and payment processing with restaurant management software. Trends are moving away from bulky restaurant computer systems and toward virtual terminals via mobile, tablet, and even phone-based systems.
This eliminates human error and expedites the ordering process. Customers appreciate paying at the table, giving them a layer of security and efficiency to conclude their experience at the restaurant.
Toast POS provides a full-on point of sale system specifically designed for restaurants. Key restaurant management features include detailed inventory tracking, server and shift management, payroll management, custom kitchen communication, and mobile ordering and payment processing capabilities.
Toast supports mobile POS capabilities so that servers have their POS with them as they move about the restaurant. Toast has also released a customer-facing solution that enables users to order and pay at the table from their phones, providing a completely contactless experience.
ShopKeep POS is another mobile-based POS system to fit the needs of small and medium-size restaurant operations. ShopKeep inputs orders and processes payments right at the table, including mobile payments to reduce contact.
Square is known for its mobile payment processing, but it also offers a full suite of features to satisfy restaurant POS needs. Square for Restaurants is a great fit for food trucks, cafes, pop-ups, and restaurants just starting out.
Epos Now is another POS provider that offers differentiated systems for retail and restaurant businesses. The hospitality option is a fit for most restaurants, offering the same core system as the Epos Now retail offering, with specialized restaurant features.
Clover offers mobile capabilities via an Android-based system. The solution enables restaurants to manage and adjust orders, track customers and their order histories, manage employees, run discounts, and more.
Square POS is the best POS system for restaurants, thanks to its dedicated solutions for table service, coffee shops, bakeries, food trucks and bars, which combine powerful restaurant-specific features to track inventory, sales and produce reports, with slick hardware, at a remarkably low price point.
As all of our research is completely independent, we wanted to make sure we tested every factor that could impact the success of your food business, especially with rising living costs. We've compared the best restaurant POS systems head-to-head below, but if you're in a hurry you can skip straight to our free restaurant POS comparison tool to get custom matches and quotes.
Square POS is a common name in the world of quick-service restaurants due to its strong industry standing and reasonable price tag. With dedicated solutions for table service, counter service, bars & lounges, coffee shops, bakeries, and food trucks, it's the best all-round POS system we tested, with an overall star rating of 4.7/5.
Second only to NCR's Aloha, Square's POS offers the most restaurant-specific features (4.8/5). This is because the system offers advanced tools like floor plan customization and automatic restock scheduling that major providers like Epos Now, Lightspeed, and Talech lack. With a generous free version available, and affordable accompanying hardware, unlike its rival Toast, Square received a perfect 5/5 value score too.
What we liked most about Square POS is that it offers a great range of restaurant-specific features (4.8/5). In comparison to other providers, Square offers a really strong menu management feature, equipped with customizable layouts and item grouping, which ultimately helps make top sellers available faster.
With a score of 4.6/5, Clover's restaurant features aren't as strong as other contenders on this list, but with affordable monthly plans, our research positions Clover's POS system eye-to-eye with Square's when it comes to value for money.
With the average customer retention rate for US restaurants currently sitting at 30%, attracting loyal customers is one of the biggest hurdles facing food vendors. Fortunately, Clover's unique CRM app, Clover Rewards, allows you to build contact lists, with options for sharing promos and rewards, or collecting private feedback, helping businesses forge more meaningful relationships with their clientele. The app makes it simple to create offers and automate personalized perks for customers too, which is a great way to improve the customer experience.
Aloha's Starter doesn't impose monthly fees, but vendors are required to pay 2.99% + 15 cents per transaction. This tier includes basic POS features like stock management and loyalty tools, 24/7 customer support, and access to Aloha's restaurant-grade hardware.
However, unlike providers like Square, Clover, and Shopify, Zettle doesn't offer any add-on features so what you see is basically what you get. This makes the system less suited to large and expanding restaurants in need of advanced tools like CRM.
What we like most about Paypal Zettle's restaurant POS features is that it's really designed to make taking orders and processing payments simple and fuss-free. Zettle's range of food and drink-focused features are perfect for a variety of restaurants, regardless of size, whether you're running a café or multi-venue restaurant.
It performed very well in our last round of testing, scoring an impressive 4.6/5 for restaurant-specific features and ranking highly for hardware options, making it ideal for businesses that haven't yet invested in a setup. Finding the time to train up new employees alongside your regular duties can be tough. But fortunately, Epos Now's simple interface and comprehensive training mode help to ease up this burden, which is a particular win if you onboard regularly.
However, despite its solid toolkit, Epos Now's hardware packages start at $449, and its lack of CRM features and limited reporting functions make it less suitable for restaurants intent on maximizing performance.
Epos Now's POS system is feature-rich, but thankfully, in comparison to other POS providers, Epos likes to keep things simple. What we like most about Epos Now is that its start-up process is straightforward and fuss-free, meaning restaurants using the POS can have the system up and running within minutes. This is especially useful for busy businesses or those investing in this type of software for the first time.
Our product research also suggests that Epos Now could make a great fit for larger restaurants or chains, thanks to its 4/5 till features and excellent till-based products. However, it's no one-trick pony and can easily match Square punch-for-punch when it comes to a range of other features.
In comparison to other POS pricing plans, Epos Now's lack of transparency didn't sit well with our team. Still, there are plenty of restaurant POS options to choose from. If you're interested in comparing providers, you can use our free POS comparison tool to find the best POS system for your business.
When we tested TouchBistro against other restaurant POS providers we found that TouchBistro offered a range of apps to suit the specific needs of different restaurant businesses, earning it an impressive feature score of 4.8/5.
For example, its Full-Service app is designed for traditional restaurants, but it also offers Quick Service, Bars and Clubs, Food Truck, and Brewery apps. The POS system offers 5/5 help and support tools and delivers daily reports to senior staff members using the data collected by the platform, which is a massive asset for restaurants looking to scale.
This can make TouchBistro slightly more expensive than some rivals, so it's worth seeing how it compare to other restaurant POS providers. You can use our online POS comparison too to get a free personalized quote for your business.
Talech is a great, all-around POS solution for restaurants, that can be used in hospitality, service, and retail businesses alike. In our testing, our researchers found Talech to be affordable and offer a good range of restaurant-specific features designed to help restaurants grow, making it ideal for expanding businesses.
If you're looking to implement data-informed decisions to help grow your business, Talech's reporting and analytic tools will serve you well. Its software is equipped to help managers keep tabs on every area of their restaurant, including top-selling dishes, the number of returns, and the most requested table. This goes far and beyond other POSs like Clover and Zettle, and it one of the products main selling points.
Costing slightly more, Talech's Standard plan is ideal for casual dining establishments and quick service restaurants. Clocking in at $69 per month, with an additional $29 for each additional device, the plan includes everything in the Starter package with additional store credit, kitchen printing, and bundle features.
If you're looking for a slightly more comprehensive package, Talech Premium is available for $99 per month for the first device, with additional devices costing an extra $29 per month. This pricing tier gives users access to slightly more advanced table management features, making the plan a no-brainer for business owners running full-service restaurants or multi-location franchises.
If you run a large restaurant or have complex POS needs, Talech's Enterprise plan might suit you the best. Prices are available on request so you need to call Talech's sales team to find out more. 59ce067264